Use AI where it fits
Start with repetitive, text-heavy tasks. Keep recipes, allergens, food safety, supplier information and event commitments under qualified human control.
Planning and sales workflows
1. Client-enquiry summaries
Turn approved enquiry notes into a structured brief covering date, guest count, service style, preferences and questions still requiring confirmation.
2. Proposal first drafts
Prepare a clear proposal framework with scope, menu sections and next steps. Insert prices only from your current costing system and review every term.
3. Menu brainstorming
Generate theme or presentation ideas, then assess them for kitchen capacity, seasonality, dietary needs, allergens and profitability.
4. Event timeline checklists
Create draft milestones for purchasing, preparation, transport, setup, service and breakdown. Assign responsibility to trained team members.
Marketing and customer experience
5. Social media planning
Build weekly content themes around real events, behind-the-scenes processes, menu highlights and customer questions. Obtain permission before using client images.
6. Website and brochure copy
Explain services and packages in clear language. Avoid claims your operation cannot consistently deliver.
7. Follow-up email templates
Prepare polite templates for new enquiries, proposal reminders and post-event feedback. Personalise every message before sending.
8. Review-response drafts
Create calm, professional replies that acknowledge feedback. Sensitive complaints should be escalated to a responsible manager.
Operational support
9. Staff briefing formats
Organise verified event details into a consistent briefing sheet. Do not rely on AI output as the final source of operational truth.
10. Standard operating procedure outlines
Convert experienced staff knowledge into structured drafts for internal review, training and continuous improvement.
11. Inventory-question prompts
Use verified stock and event data to identify questions for the purchasing team. Final quantities require accurate recipes, yields and professional review.
12. Post-event improvement summaries
Organise feedback, waste observations and service notes into lessons and action items for the next event.
Introduce one workflow at a time
- Identify a repetitive task that currently creates delay.
- Document the accurate sources and decision owner.
- Create a draft AI-assisted process.
- Test it on a low-risk example and compare results.
- Approve, document and train the team—or revise it.